Give feedback

Please feel free to make questions related to the novel coronavirus (COVID-19) in Turku

Please send feedback and questions about the indoor air quality. The experts in indoor air quality of the City of Turku will answer to your questions. They will consult the personnel of the schools or other premises in case it is necessary in order to answer to your questions. Please note that in acute situations we will gather answers to the questions on web sites that are dedicated to this purpose. We are sorry that we cannot answer all the questions as quickly as we would like to. The answers to the questions concerning the Sepänkatu premises which are used during the renovation of the Puolala School have been gathered on the website of the Sepänkatu premises at http://www.turku.fi/sepankadun-vaistotila.

Report on energy consuming practices and suggest new solutions

Feedback on the events organised around the city. Turku is a lively city of events, and a great number of festivals and outdoor events, culture, sports, openings, fairs, etc. is organised each year. Today, a lively and diverse urban life is an important city attraction.

Anna palautetta uuden Kauppatorin suunnitelmista ja verkkosivuista

Give feedback about property management related upkeep and maintenance, management of the outdoor areas of properties, and security services.

Feedback about cleaning (indoors)

Give feedback about catering in day care centres, schools, hospitals, old people’s homes and workplaces; home meal services; and meeting and ordered catering.

Feedback on the education services of the Turku Vocational Institute

Feedback on general upper secondary education

Feedback on grades 1–9

Feedback on the services of the Turku Adult Education Centre

Feedback on pre-school education services

Feedback on the services offered by Employment Service Centre Työpiste

Feedback about regional forums, Mayors visiting events and other participation

Counselling and guidance services promoting and supporting the integration of immigrants and international newcomers in Turku. The services are offered in many languages at Monitori. Feedback for customer service, home pages or courses

Feedback about Monitori Market Square and Monitori at Shopping Centre Skanssi and Infotori

Feedback about the telephone switchboard

Give feedback regarding the eHealth portal, the dental care eService, the registration machines' operation (ITTE), social services eService, the Turku Map Service and the feedback service of the City of Turku.

Feedback about the city’s website, communications and marketing

General feedback topics refer to those service issues, which, in your opinion, do not fit into any of the subject headings above.

You can give feedback on health protection, food hygiene, tobacco control, and the protection of animals, for example.

You can give feedback on matters related to housing and residential interiors.

Feedback about the accessibility of streets, green areas and facilities.

Feedback about rainwater (public areas, street areas, parks, ditches, rainwater inlets)

You can give feedback on site organisation, the condition of buildings and the built environment, or unauthorised construction, for example.

Feedback topics include: public water and sewer drainage issues as well as Turku Water Utility customer relations issues.

Feedback topics: maps and addresses.

You can give feedback on urban planning in general. Send all official complaints regarding publicly available land use plans to kaupunkisuunnittelu@turku.fi or by post

Feedback topics include: parks, playgrounds, benches and park lighting.

You can give feedback on environmental matters in the urban area of Turku, such as littering, air quality, noise, waterways, and the nature.

Residents have the opportunity to affect and change their local environment through voluntary environmental workgroups.

Feedback on the services of the Turku City Library

Feedback on the services of the VisitTurku tourist office

Give feedback on Turku Castle, The Wäinö Aaltonen Museum of Art, The Handicrafts Museum, Biological Museum, Pharmacy Museum, Kylämäki Village, The Old Great Square or the Museumcentre’s expert services (e.g. the collections, outdoors sculpture and heritage).

Feedback relating to other cultural activities organised by the city

Feedback for Turku Philharmonic Orchestra and Concert Hall

Feedback relating to sports facilities and services

Feedback relating to outdoor sports facilities, such as fitness paths, ski tracks, fields, courts, skating rinks and swimming beaches

You can give feedback on Turku Region Public Transport’s buses, schedules, website, products, and services.

You can give feedback on street areas, street lighting, parking, traffic management equipment, or construction sites, for example.

You can give feedback e.g. about planning of the tramway and related construction sites.

Facilities, places and activities for young people